We consider the protection and security of our customer’s personal and financial identity as one of our most important commitments.
Our website uses the latest encryption technology. We take precautions in-house such as encryption, passwords, secured areas, shredding of old documents and employee training to protect all customer data against unauthorized access.
Be very suspicious of any email from a business or person, even if they are known to you, that asks for your password, social security number, or other highly sensitive information. Also beware of any email that sends you personal information and asks you to update or confirm it. This type of email fraud is called “phishing” and is a rapidly-growing threat. Greenfield Cooperative Bank and Northampton Cooperative Bank and its employees will never contact you and ask for personal information over the telephone or by email.
If you suspect identity theft or fraud involving any of your accounts, contact us immediately at 877-682-0334.