How to Contact Us

Easy ways to contact us

Greenfield Cooperative Bank and Northampton Cooperative Bank locations are staffed with friendly professionals who are ready and eager to serve you.

Telephone during business hours
Reach all locations through our toll free main number
877 682-0334

Email us
Do not use regular email, CLICK HERE to use our Secure Contact Form

US Post Office Mail
Greenfield Cooperative Bank
PO Box 1345, Greenfield, MA 01302-1345

After business hours help
Report fraudulent activity or lost or stolen ATM/Debit Card
833 462-0798 / from outside the U.S. call 614 564-5105
Freeze and Unfreeze your card online through our mobile app or full e-access site

e-access online banking
877 682-0334

Lost or stolen Visa gift cards, or to review account activity
866 244-5360

Lost or stolen Visa credit card
Consumer cards 800 558-3424 or Business cards 866 552-8855

For your convenience, CLICK HERE to find the address, directions, and hours for each office